Products related to Relationship:
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Customer Relationship Management
Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation.It is the only comprehensive academic text to cover the entire scope of CRM from a marketing management angle. Geared to MBA students and advanced undergraduate students, as well as those taking courses on CRM, direct marketing, relationship marketing, database management or business intelligence, the book is also appropriate for graduate students in information management attending courses on CRM and participants in specific CRM/database management.
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Corporate Relationship Management Strategy
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Customer Relationship Management Training Course
Course Description Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them with the highest level of support and service at all times will result in an increase in revenue. Anyone who wants to ensure that their company retains clients or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread it out over a number of months, depending on your own schedule. This course comes complete with a multiple choice test. The certificate is industry recognised and can be verified online. What you will Learn This course offers you five informative modules, each one giving you valuable information and insight into customer relationship management and providing you with the knowledge and skills you need to implement this solution into your workplace. Learn what CRM is and why it is so important to focus on your customers. Identify with the basics of body language and how to use this when dealing with clients. Develop your interpersonal skills. Learn facts about relationships and loyalty and how these two go hand-in-hand. Identify why customer relationship management is so important to the success of your company. Learn how to look for customers and what customers expect from your company in terms of service and support. Get an understanding on how to measure your customer relationship management from the characteristics to problems you may face to the standards you want to achieve. Learn how to develop a relationship. Get some valuable advice about meeting preparation and so much more. Benefits Some of the benefits you can expect to enjoy when you take the Customer Relationship Management Diploma include: Increase your knowledge on customer relationships. Fast track your career in your chosen industry. Enjoy the convenience of an industry recognised certification. Certificates can be verified online. Lifetime access to course material. Course available online so you can study at any time of the day or night. Complete the course in one day or a few months, there is no set time frame for completing the course. The study platform is available on all devices. Enjoy information packed and detailed modules. Each course is broken down into easy to manage modules to enhance your study experience. Affordable pricing Start your studying at any time. Who can take the course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. What is the structure of the course?The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! Is there a test at the end of the course?Once you have completed all modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing. What is the pass mark for the final test?The pass mark for the test is 70%. If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it.How long does it take to complete the course?We estimate that the course will take about 5 hours to complete in total, plus an additional 30 minutes for the end of course test. Course Content Module 1 : What is Customer Relationship Management? Module 2 : Looking at Customers Module 3 : Measuring CRM Module 4 : Developing the Relationship Module 5 : Clarity in Meeting Preparation Course Detail Course Access: Lifetime Exams Included: Yes Compatibility: All major devices and browsers Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.
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Marketing Management : A relationship approach
This book takes the unique and innovative approach of linking relationship marketing to the traditional market planning models that are used by most marketers today.As globalisation progresses, the need for creating and maintaining off-line and on-line relationships with the company's customers, suppliers, stakeholders and personnel has become increasingly vital in today's business environment.Now in its fourth edition, this best-selling text bridges the gap between relationship marketing and traditional marketing, integrating this approach with the process of developing effective marketing plans by the use of the newest technology.Drawing on a varied and extensive range of international examples, Hollensen demonstrates how companies such as Electrolux, Tinder (Match.com), DJI Technology, Huawei and Spotify make use of relationship marketing theory in order to gain competitive advantage. Marketing Management: A Relationship Approach is invaluable reading for undergraduates studying marketing management in their final year or at postgraduate level and for practitioners and those studying for professional qualifications in marketing management.
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Why is integrated business management standard software like the SAP system so successful?
Integrated business management standard software like the SAP system is successful because it offers a comprehensive solution for managing various business processes such as finance, human resources, supply chain, and customer relationship management. This integrated approach allows for seamless data flow and communication across different departments, leading to improved efficiency and decision-making. Additionally, the SAP system is highly customizable and scalable, allowing businesses to adapt and grow with their changing needs. Its widespread adoption and large user community also contribute to its success, as it provides a network of support and resources for users.
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What is the relationship between science and technology?
Science and technology are closely related and often work hand in hand. Science is the study of the natural world and seeks to understand how things work, while technology is the application of scientific knowledge for practical purposes. Scientific discoveries often lead to technological advancements, and technology, in turn, enables scientists to conduct research and experiments more efficiently. The two fields are interconnected and rely on each other for progress and innovation.
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What is the relationship between natural sciences and technology?
The natural sciences and technology are closely related fields that often work hand in hand. Natural sciences, such as biology, chemistry, and physics, provide the foundational knowledge and understanding of the natural world, which is then applied in the development of technology. Technology, on the other hand, utilizes the principles and discoveries of natural sciences to create new tools, products, and processes that improve our lives and advance our understanding of the world. In this way, natural sciences provide the knowledge base for technology, while technology applies that knowledge to create practical solutions and innovations.
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What is the relationship between business psychology, business administration, and math?
Business psychology, business administration, and math are interconnected fields that play a crucial role in understanding and managing organizations effectively. Business psychology focuses on understanding human behavior in the workplace, which is essential for effective leadership and employee management in business administration. Math is a fundamental tool used in both business psychology and administration for analyzing data, making informed decisions, and forecasting trends. Together, these disciplines work hand in hand to enhance organizational performance, productivity, and overall success.
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Customer Relationship Management : A Global Approach
Customer Relationship Management: A Global Approach provides a uniquely global, holistic, strategic and tactical grounding in managing customer and other stakeholder experiences and relationships across the value chain, cultures and countries. Reflecting the global structures of companies operating today, the author draws on his research knowledge alongside industry and teaching experience to connect Customer Relationship Management (CRM) core concepts, processes and strategies with international business opportunities and challenges, including globalization and cross-cultural marketing.Emphasis is placed on the need for developing cross-cultural skills and cultural intelligence for identifying and fulfilling cross country CRM opportunities, through analytical, strategic, operational and social CRM projects. Written in an accessible style throughout, the eleven chapters provide ample depth to support a full course related to CRM, spanning: · CRM foundations · planning and implementation · managing stakeholder relationships · improving global CRM implementation Wide-ranging case studies include: Royal Bank of Scotland, the Nike hijab, Instagram, HubSpot and the pharmaceutical industry in India. The text will appeal to advanced undergraduate and graduate students studying CRM, Relationship Marketing and International Marketing, as well as CRM and marketing practitioners. Samit Chakravorti is an Associate Professor of Marketing at Western Illinois University in the United States.
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Customer Relationship Management : A Global Perspective
Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management philosophy of Customer Relationship Management (CRM).The best hope for achieving a sustainable competitive advantage in a global marketplace is by means of better understanding which customers are in the best position to experience long-term, profitable relationships for the globally oriented firm.This book offers both an academic and a practical viewpoint of the importance of CRM in a global framework.It integrates the topics of knowledge management, total quality management, and relationship marketing with the goal of explaining the benefits of CRM for internationally active firms.The authors have included six case studies which allow the reader to undertake the role of CRM consultant in a 'learning by doing' approach.The book should be required reading for all business executives who desire a customer-oriented approach to success, and for all students of business who desire to gain insight into a relationship management approach which will become ever-more important in the years ahead.
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Customer Relationship Management : Concepts, Applications and Technologies
This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications, and technologies, focusing on how companies can create and maintain mutually beneficial relationships with customers. Readers will gain a thorough understanding of the conceptual foundations of CRM, see CRM in practice through illustrative case examples and exercises, and understand how to organise customer data gathering, analysis, and presentation for decision making.The book achieves these outcomes by first considering strategic CRM before moving into operational CRM and, finally, onto analytical aspects of CRM.The fifth edition has been fully updated to include:A series of new case examples to illustrate CRM within various regional and industrial contexts, including those relevant to large, medium, and small enterprisesA series of new exercises and discussion questions to help readers understand CRM concepts and to support pedagogical processes, particularly in higher education environmentsA greater emphasis on managerial applications of CRM through new content to help guide managersAn updated account of new and emerging technologies relevant to CRMExpanded coverage of customer experience (CX), customer engagement (CE), and customer journey management (CJM)Customer Relationship Management is essential reading for advanced undergraduate and postgraduate students studying CRM, Sales Management, Customer Experience Management, and Relationship Marketing, as well as executives who oversee CRM functions.Online resources include an Instructor’s Manual, chapter-by-chapter PowerPoint slides, and a bank of exam questions.
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Relationship Rescue : Repair your relationship today
In his bestselling book, Life Strategies, Phil McGraw gave powerful, straightforward advice on shaping your life and then making dramatic changes.In Relationship Rescue McGraw applies this expertise to relationships, explaining how to repair and maintain them using his unique 7-step relationship rescue plan.He can help you to diagnose what is wrong in a relationship, take personal responsibility, escape wrong thinking, embrace relationship truths, learn the formula for success, renegotiate a relationship and learn to live with love and harmony.
Price: 14.99 £ | Shipping*: 3.99 £
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What is the relationship between politics and business?
The relationship between politics and business is complex and intertwined. Politics can heavily influence business through policies, regulations, and laws that impact how businesses operate. At the same time, businesses can also have a significant influence on politics through lobbying, campaign contributions, and other forms of political involvement. This relationship can sometimes lead to conflicts of interest, corruption, and unethical behavior, but it can also result in collaboration to promote economic growth and prosperity. Ultimately, a balance between politics and business is necessary to ensure a healthy and thriving economy.
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What is the solution for a long-distance relationship?
The solution for a long-distance relationship involves open and honest communication, trust, and commitment from both partners. It is important to establish clear expectations and boundaries, as well as finding ways to maintain a sense of connection despite the physical distance. Regular visits, virtual dates, and surprise gifts or letters can help keep the relationship strong. Additionally, having a plan for the future and setting goals for eventually closing the distance can provide hope and motivation for both partners.
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Is a sugar daddy-sugar babe relationship a solution?
A sugar daddy-sugar babe relationship may provide financial support and companionship for individuals involved, but it is not a sustainable or healthy long-term solution. These relationships are often based on unequal power dynamics and can lead to exploitation or emotional harm. It is important for individuals to seek genuine connections and support from relationships that are built on mutual respect, trust, and equality.
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What is the solution: open relationship or something else?
The solution to relationship issues depends on the specific needs and desires of the individuals involved. Open relationships can work for some people who value freedom and non-monogamy, but they require strong communication, trust, and boundaries. For others, a different solution such as couples therapy, redefining relationship expectations, or even ending the relationship may be more appropriate. It's important for partners to openly discuss their needs and concerns and find a solution that works for both of them.
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